Job Description

Primary Duties & Responsibilities:

Administrative Responsibilities:

• Answering Walk-In Queries: Greet and assist students, scholars, and visitors with general questions and direct them to appropriate resources or staff members.
• Answering the Phones: Respond to incoming calls, provide accurate information, and route calls as necessary.
• Processing Immigration-Related Requests: Assist with the intake and processing of routine immigration documents and requests under the guidance of OISS staff.
• Maintaining Office Supplies and Kitchen Area: Monitor, order, and restock office supplies; ensure the kitchen and common areas are clean, organized, and stocked.
• Providing Event Support: Assist with preparation, logistics, setup, and staffing for OISS events and workshops.
• Collecting Data on Office Traffic: Track and record daily walk-in and appointment traffic for reporting and planning purposes.
• Keeping Records and Training Materials Up to Date: Regularly review and update procedural guides, training manuals, and records to reflect current practices.
• Support Shared Drive: Organize, maintain, and update digital files and folders to ensure easy access and consistency across the team.
• Data Entry into Immigration Systems: Accurately input and update student and scholar information in the immigration systems in support of case management and reporting needs.
• Other Duties as Assigned: Provide additional administrative support and complete special projects as needed to assist the OISS team.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically working at desk or table
• Repetitive wrist, hand or finger movement
• Occasional lifting (25 lbs or less)

JOB IS FROM: partimejobs.netVIEW

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Computer Literacy, Confidentiality, Detail-Oriented, High Accuracy, Interpersonal Communication, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Office Procedures, Oral Communications, Teamwork, Time Management, Working Independently, Workplace Organization, Written Communication

Grade

G07-H

Salary Range

$19.29 - $29.91 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.