Supervisor, Ambassador Services (Wardrobe), Part-Time, SeaWorld San Diego (seaworldentertainment)

Job Description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:
The Wardrobe Supervisor will oversee the daily operation to assign Ambassador uniforms, ID badges, etc. The position will lead a team of Wardrobe attendants, monitor inventory, budget, etc. Ensure that ambassadors follow the appropriate uniform standards while working.

• Direct, and oversee daily wardrobe operations.
• Effectively coach, document, mentor, direct, and evaluate performance of front-line team.
• Manage inventory levels for all wardrobe items.
• Enthusiastically evaluate processes to find efficiencies.
• Coordinate hiring and development of wardrobe ambassadors.
• Delegate work as appropriate, and foster an environment of accountability with frontline team.
• Coordinate with external resource when necessary i.e. embroidery .
• Manage and participate in uniform fittings to ensure professional appearance.
• Manage and participate in distribution of uniforms, IDs, nametags.
• Assess quality of wardrobe product, and seek ambassador feedback.
• Actively participate in financial aspects of the area: labor and expense budgets, budget forecasting, tracking, capitol funds, and procurement.
• Produces, and maintains accurate documentation.
• Maintains a professional environment through respect of sensitive information.
• Develops and maintains positive working relationships with ambassadors, peers, and leadership across all park departments.
• Ensure safe work practices are being followed in the area.
• Ensure excellent guest service for the parks internal customers.
• Maintains cleanliness standards to include storage, laundry, and appropriate disposal of items.
• Maintains a positive and flexible attitude.
• Assist other locations and areas throughout the park as needed.

What it takes to succeed:

• Associates Degree preferred
  View Orignal JOB on: partimejobs.net
• Must be 18 years of age.
• Must have and maintain a valid CA Driver’s license; visiting students and military must have a valid license from state of residency and able to provide a DMV report.
• Must be able to meet requirements to drive SeaWorld vehicles.
• Must have strong working knowledge of computer-based resources, including Microsoft office.
• Familiarity of Park related programs such as SAP, Concur, Kronos, etc.
• Must be able to read and interpret financial reports- (expense, labor)
• Able to positively interact with guests, co-workers, and vendors of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs.
   

What else is important: 

• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
• Perform cleaning duties; including use of cleaning chemicals
• Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
• Flexible in work locations as placement will depend on business needs and career development opportunities

Required Skills or Knowledge

• Troubleshooting — Determining causes of operating errors and deciding what to do about it.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Repairing — Repairing machines or systems using the needed tools.
• Equipment Selection — Determining the kind of tools and equipment needed to do a job.
• Time Management — Managing one's own time and the time of others.
• Speaking — Talking to others to convey information effectively.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Compensation: 19.00 USD Hourly

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
   

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.